Building even more brand value
Hobart's unique installation capability lets us provide outstanding installation
support throughout the entire U.S. market, enhancing the value of our equipment
for national chains, food retailers, dealers/distributors, and customers alike.
Only Hobart has the ability to ramp up staff and production, delivery and installation
of food equipment without downtime and within a required timeframe, regardless of
the scale of the job.
Rapid Rollout Installation
We needed 1,200 scales in 200 stores, including all newly programmed firmware...And
Hobart had it all installed in eight weeks.
Hobart is the only company capable of ramping up to meet an aggressive new mass
product rollout, technology upgrade or replacement schedule for national retailers.
With the resources to immediately enhance our manufacturing capability while maintaining
superior quality standards, we have the capability to build and deliver the needed
products when our clients need them. Hobart's dedicated service network supports
installation across the nation to ensure the affected stores can continue to operate
with no downtime. Hobart then applies economies of scale to add value through vendor
efficiencies and service economics.
- Well-planned pilots to determine best overall rollout process with related scripts
- Established best practices to address major issues in complicated rollouts.
- Nationwide service organization ensures rollout consistency across geographies.
- Comprehensive rollout IT support, managing networking, software, firmware, encryption,
cabling, documentation/scripting and more.
Partnering with Foodservice Dealers and Distributors
Hobart's service organization can serve as a backup or alternative installer for
those dealers/distributors with in-house installation crews. Our primary focus on
the "replacement" market allows dealers/distributors to target their in-house resources
on the more complex new construction and major remodel market.
Single Contact Point
When Hobart is involved in every aspect of the equipment start-up, life is simpler
for both the dealer/distributor and customer. All information is easily obtained
from one accountable source, and issues are quickly resolved.
Our service technicians have been specially trained to install Hobart equipment.
With better technical knowledge and access to special tools, proper documentation,
and technical support, they can identify and resolve potential problems on the spot.
Assured Compliance with Machine Specifications
Because our company designs and manufactures the equipment, we can ensure that all
Hobart equipment installations are completed per the latest specifications and up-to-date
Nationwide Installation Capability
We provide coast-to-coast equipment staging and installation programs through nearly
200 field offices. Whether you're in a large metro area or small rural town, you
never have to worry about coordinating the equipment installation.
Hobart service will work with you to schedule installations during time periods
that minimize disruption of normal foodservice operations.
Extended Warewasher Warranty
Because installing a Hobart warewasher can be a complicated task, we encourage the
direct involvement of a Hobart technician. That's why we automatically extend our
customers' equipment warranty to a full 18 months (vs. the standard 12 months) when
we install a Hobart warewasher.
Warranty Dates Established
Positively establishing a "start date" for manufacturer warranty coverage can be
difficult due to the amount of time the equipment is carried in dealer inventory
prior to final customer installation. When Hobart Service is involved in installation,
it's simple to positively establish the warranty start date.
Minimized Freight Claims
A Hobart service technician is in the best position to recognize if a component
part or accessory is missing during installation. If a part or accessory is required,
the technician can access parts from his service van or local inventory to quickly
resolve the problem without freight shortage claims, paperwork, or extra coordination.